Your Most Asked Questions
This page is our attempt to share the most common concerns we
hear of before you become our client or, if you are an existing
client, but haven't experienced all of our custom services.

May we suggest you might also visit our products & services page to assist in directing you to more answers to your questions:

1. What about Fiber Sealants, Fabric Protection, Stain Resisters, Soil Retardants, Water repellents, Flame Retardants and Acid Dye Blockers???
DO THEY WORK???
What are they?
Do I need them?
When do I use them or have them applied?
Who can apply the treatment?


2. What about my Fabric (carpet, drapery, rugs, tapestries, upholstery) Warranty?
Do I have any?
Is it still in force?
What is covered/what is not?
How do I stay covered by my warranty?

3. What about Spots & Stains?
What is a spot vs. a stain?
What protects against them?
Will they come out?
What about spot dyeing or restoring color?
What about pet stains and vomit?

4. Will my carpets or fabrics be wet?
Why are they wet cleaned?
How long will they before they should be dry?

5. Are all solutions used in my home or office safe for my family and pets?
What should I be concerned about?
What if I have allergies?


6. Where does all that "waste stuff" you extract out of my carpet & fabric end up, not in yard or gutter!?
Recovery water is always deposited at a facility and in accordance with local, state and federal mandates!

7. How often should I have my carpet or fabrics cleaned?

8. What about my carpet & fabrics fade damage from the Sun's Solar Ultra - Violet Rays?
Can I correct the fabric's or carpet's color change?
What can I do to prevent this expensive damage?

9. What is the appropriate method for caring for my different fabrics and rugs?
How do I as a consumer know what method?
How do I know who I should contract with to do it?
Can I get some accurate and unbiased counseling and where?


10. What should any of these fabric care services cost me and how is the price determined?
When you contact us to schedule an appointment, we will gladly provide you with counsel and a phone estimate price range.

11. Will you be on time and how long will it take?
We work with you in selecting a convenient time range for our arrival and completion of the services you order.

Bonus Question # 12 What about those rental machines and chemicals I see at the market?
You get what you pay for, and remember that what you don't have is the time or the experience.

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