We offer information as we gather it from our own in the field professional effort. Although our recommendations are accurate and effective, we cannot possibly be aware of all other potential mitigating factors surrounding your specific circumstances. Therefore, we cannot offer any warranties against any adverse results either expressed or implied. As in any cleaning or restorative endeavor, all precautions should first be taken for personal safety.

KEEP ALL MATERIALS & SOLUTIONS OUT OF THE REACH OF CHILDREN.

Dogs and cats may be our best friends, but not necessarily the best friends of our carpeting, draperies, rugs and upholstery. Neglected animal stains have been a problem ever since animal and people bonded together in companionship.

URINE: There are two types of reactions that can take place among the chemicals in an animal's urine and those in the dyes and fibers of textile furnishings. The first type of reaction is immediately noticeable. Some dyes can change color as soon as urine comes in contact with them. Often the original color can be restored by immediate application of the standard ammonia solution. See stain removal procedures.

The other reactions develop slowly over several days to several months and can result in permanent changes to the dyes and fiber. Not only can the dyes change but some fibers may become weakened or destroyed by the aged urine. The decomposing urine can also produce an objectionable odor. After cleaning, these areas are more obvious because the soils which hid the changed color and damaged fibers have been removed. Also, dyes weakened by urine can be removed or bleed during cleaning.

The next time you encounter an animal "accident", immediately absorb as much liquid as possible. This should be done by blotting (not rubbing, brushing or scrubbing) with an absorbent material like a white terry towel always working from the outside towards the center. Then follow our stain removal procedures .

FECES: Pet feces tend to be easier to deal with than urine. Compact deposits can be quickly removed with a plastic bag. Then follow our stain removal procedures. Follow this treatment with a disinfectant recommended by your veterinarian.

Loose feces require the same clean-up procedure as described above for fresh urine removal. This should also be followed with an application of disinfectant. If your pets' food contains red dye to make it "look meatier", this could leave a red discoloration at the site of the "accident". Our certified professional service specialist may be able to remove this.

A word of caution - some disinfectants may cause discoloration of textile furnishings.

GENERAL INFORMATION: If immediate action is taken to remove the animal stains, little or no change in color should occur and that "accident" should not become apparent after your carpet or other textile has been professionally cleaned. If a treatment of our fiber sealant had been previously applied to this piece, you should realize even more ease of removal and less damage potential.

However, if the pet "accident" is forgotten or never discovered, it will return to haunt you. Dried urine will smell like strong ammonia when humidity is high or when the spot is rewetted. Feces and urine can contain harmful bacteria. A spot that is small on the surface of carpeting is often many times larger on the underside. The urine can damage both dyes and textile fibers as described above. The change isn't usually noticed until the textile furnishing is cleaned. The damage caused by aged urine generally requires professional restoration, possibly color tinting, and sometimes removal and replacement of the offending carpet and pad.

Our certified professional service specialists have methods available to minimize the discoloration, disinfect the area and reduce the offending odor. It is often impossible, however, to completely restore the original
appearance of a textile furnishing that has been damaged with aged pet urine. Many times these two issues must be dealt with independently.